Airport Assistance Services 

AirportAssist Offers priority lanes at immigration as well as security checkpoint in Miami international and can reduce wait time by a significant margin, great idea when needed in tight connections or when a businessperson needs to save every minute.  

Depending on your flight, our greeters are our local people who meet you at the aircraft gate, baggage area or curbside. They individually escort you in and out of the airport and even take you to your next destination in or outside the airport, whether you are entering the airport or departing.

In the Turkish Airlines Lounge (Concourse H) to American Airlines Admirals Club and Flagship Lounge (Concourse D), AirportAssist will organize premium lounge access for you regardless of your economy status with the specific airline, allowing you to eat and drink free, use Wi-Fi, have a shower, and even take a nap.

This is the white-glove type of experience Miamians adore. All the procedures are performed by a separate welcoming team: curbside check-in, baggage handling, express immigration, and priority boarding. Ideal to the celebrities, executives, and families who desire complete peace of mind.

The size of Miami Airport may be daunting-- but not with AirportAssist there. We arrange wheelchair services, family-friendly lanes, baby strollers, as well as accessible restrooms, and make the experience of travelers of all ages and abilities smooth

Need an extra hand? We have the porters who meet you at the baggage claim, help to change the luggage between terminals and drop bags to the car or recheck counter. Particularly handy with bulky baggage or those with the numerous bags.

Know the Terminal Zones: There are three terminal zones at MIA, including North (D American Airlines), Central, including E, F, G and South, including H, J (international flights Qatar, Lufthansa, Turkish, Emirates).

Inter-Terminal Transit: The Skytrain in Concourse D or MIA Mover is a service that can be used to access terminals and the Rental Car Center. The Skytrain trains have an average time of 90 seconds and travel the entire terminal within less than 5 minutes.

Short Connections: Domestic to Domestic layover time is 90 minutes (minimum) and international to international is 3 hours (minimum) because of the U.S. immigration processes.

Immigration & Customs: U.S. Customs must be cleared by all international passengers including transiting passengers. Mobile Passport Control (MPC) is a massive time-saving program aimed at the U.S. citizens and Canadians.

Wi-Fi, SIM Cards: Wi-Fi, high-speed Wi-Fi is free in all terminals (SSID: "MIA-WiFi"). Vending machines have local SIM cards sold at the baggage sections of Concourses D and J.

Sleeping Alternatives: In case your layover is extensive, go to Miami International Airport Hotel that is situated within the terminal (Concourse E, Level 2). It also provides short-stay packages, day rooms and showers.

Baggage recheck: Onward flights Once the customs are cleared, baggage re-checks are located immediately after the arrivals hall. Always make sure whether your bags are transferred automatically.

Rebooking or Delays: In the event of flight disruptions, the Central Terminal of MIA has airline help desks and a big rebooking space. AirportAssist will be able to book rapid re-accommodation or stays in the area.

Power & Charging: There will be charging ports located in the vicinity of virtually all gates, and also at Gate D25, F6, H8 and J10, there will be seating lounges equipped with embedded USB ports

Peculiarity: The Yoga Room (Concourse H, Gate H3) and the Multi-Faith Chapel (Concourse D, 1st floor) are quiet and hidden areas of MIA, which are best to employ during laying off.